S/4 HANA Services


Implementation Services

  • ASAP Implementation Methodology
  • Project Management capabilities and Tools
  • Certified Resources
Technology Focus –
HANA BW BI EPM BI CRM R/3

Upgrade Services

  • Turnkey / Spot Consulting
  • Upgrade Value Assessment
  • Upgrade Budget Document
  • Technical & Functional Enhancements
  • Enhancement Pack Upgrades
  • Security Enhancements
  • Onsite/Offsite/Offshore Resourcing Models
  • Dedicated Upgrade Competency Centers
Technology Focus –
HANA BW BI/BO EPM ECC CRM

Migration Services

Optimized Solutions offers a wide variety of professional services, spanning migration strategy, SAP technical services and SAP functional services in helping our customers move from on-premise to cloud.


Expertise

Spanning the complete SAP portfolio, including ERP, CRM, Analytics, Landscape Virtualization Manager (LVM), Virtual Appliance Factory (VAF) and HANA cross-connected in the cloud environment.

Our SAP HANA Migration Services include –

BW and Suite on HANA

  • SAP HANA Assessment Service
  • Identify deployment options and typical customer use cases
  • Create a business values driven SAP HANA roadmap and strategy
  • Define a migration path and project plan
  • Factory approach for HANA migration with on premise / on cloud upgrade
  • HANA integration with SAP and non-SAP systems

S/4 HANA

  • On Premise, On Cloud deployments to meet critical business priorities
  • Reduce ‘Total Cost of Ownership"
  • Role-based user experience to minimize training efforts

Maintenance & Support Services

Predictive maintenance & support including maintenance services for SAP applications and resolution of customer queries in the fastest possible time.

L1, L2, L3 support
24×7 call support

Support Service Level

Level 1

Level 2

Level 3

Telephone Support

09:00 am – 6:00 pm*

09:00 am – 6:00 pm*

7 days/24 hours

Maximum Reaction Time

next working day

4 hours, same working day

4 hours

Software-Updates and Software-Upgrades

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Documentation Updates

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Access to Customer Area

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Request a Call-Back

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SAP HANA Assessment Services

Analysis

  • Assessment of In-Scope Business Processes and Landscape
  • Analyze opportunities for improvement and address challenges
  • HANA Fit – Assessment
  • Use Cases
  • Success Parameters
  • Define Value Realization

Strategy and Roadmap

  • Value opportunities
  • Map value scenarios to business drivers
  • Methodology
  • Deployment options
  • Cost estimate
  • Use Cases for Pilots
  • Strategy specific to customer environment
  • HANA Roadmap
  • High level project Plan

Brochure

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Resources

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